Specification Support for Specifiers & Developers

Why specify Grant for your projects?

Grant design, manufacture and supply ground-breaking sustainable heating products, which are distributed throughout the globe including the UK and Ireland, France, Greece and New Zealand. Our UK HQ distributes products to over 4000 merchant outlets across mainland Great Britain alone.

Support from start to finish

Specifying an air source heat pump heating system is different to a conventional boiler and this is why we have invested in our Teams and in-house resources. We can support you throughout the installation process, from initial discussions at the planning stage through to on-site visits and technical assistance. Whatever the stage of your project, a member of the Grant Team is here to help with:

• Heat pump training and CPD

• System specification and support, including heat loss calculations, designs and quotations

• On-site heat pump technical support

• Customer handover, homeowner education and post-installation support

Training & CPD Learning

Through our Training Academy and online eLearning Academy, we deliver a range of industry qualifications and assessments as well as product training including installer heat pump training. Alongside our state-of-the-art Training Academy, our eLearning Academy is home to a catalogue of online courses about renewable heating products and legislative updates. As a member of the CIBSE Approved CPD Directory, the Grant Team also delivers face to face and on-demand online heat pump CPD seminars.

Dedicated Design & Specification Team

As a company, we believe in building strong, supportive relationships with our customers. Our Design & Specification Team will understand your project and specific requirements, and can support with following:

• Heat loss calculations

• Detailed system quotations

• Support with SAP reports and EPCs (charges apply)

• Supply of hot and cold water schematics (SME projects with 10+ properties)

• Underfloor heating system designs

If you have floor plans available or an upcoming project, contact our Design Team today at designrequest@grantuk.com.

Your local Sales Representative

Our field-based sales team comprises of Area and Regional Sales Managers, Sales Support Engineers and a dedicated Specification Sales Team. Each of our Renewable Business Development Managers provide tailored support on low carbon heating systems specifically for developers and social housing associations, working with our in-house renewables experts, designers and pre-sales technical teams to provide advice with heat pump system specification and schematics. If you work in the new build or housing association sector, please contact a member of our Specification Sales Team:

• Ian Lawley (Renewables Business Development Manager – East of England, Midlands, South of England & Wales) - 07534 820556

• Richard Moncur (Renewables Business Development Manager - Scotland & North of England) - 07534 095871

Supporting your customers

For a heat pump system to perform at its best, it is essential that homeowners and tenants understand how their low carbon heating system works. This is why we pride ourselves on providing extensive after-sales customer support and resources, including:

• Customer handover guide and videos

• Dedicated online Customer Support Centre including tailored New Build Homeowner Support Hub

• Technical support phonelines

• Peace of mind with comprehensive product guarantees

• Renewable product servicing packages through ServicePlan

Leading by example

In addition to our supply of the latest low carbon heating systems and provision of exceptional customer support, here at Grant UK we are striving to be more sustainable and environmentally friendly as a business. Through Grant Project Zero, we have:

• Achieved carbon neutral status since 2021
• Significantly reduced our carbon emissions
• Significantly reduced our waste by using more recyclable packaging
• Set a clear roadmap towards net zero goals