Grant eLearning Academy

The Grant eLearning Academy is an online training resource where heating professionals can complete product courses, including on-demand and live heat pump training, and develop their industry knowledge.

Training to suit you

The Grant eLearning Academy features a catalogue of courses which vary in both content and form, allowing heating engineers and other industry professionals to choose and complete the training which best suits their requirements.

On-demand courses are available which allow candidates to work through the content at a time and place which suits them. Installers and engineers can also enrol onto instructor-led courses where online, real-time tuition can be provided by one of Grant UK’s Trainers.

In addition, the eLearning Academy is also a platform for other useful resources, with a variety of supporting news articles and guides available to view, helping heating professionals to further their learning beyond the classroom.

How to sign up

Access to the eLearning Academy is via login so installers, engineers and other industry professionals wishing to enrol will first need to sign up before they can view available courses. To sign up, please follow these steps:

  1. Visit and select 'Sign Up'
  2. Enter your 'Enrolment Key' - installers and engineers should use the enrolment key GUKWEB0820, merchants should use the enrolment key GMERCH1120 and architects, specifiers and mechanical and electrical consultants should use the enrolment key GUKSPEC21
  3. Complete your account set up with entering your contact details and setting your password.

Once you have logged into the eLearning Academy, you can enrol onto courses via the Course Catalogue.

Courses available

On demand

  • Aerona³ Air Source Heat Pump Advanced Installer course
  • Aerona³ Air Source Heat Pump Installer course
  • Aerona³ Air Source Heat Pump Introduction On Demand Course
  • VortexAir Hybrid Installer course
  • Afinia Radiators
  • QR Hot Water Cylinders 
  • G1 Scheme
  • Understanding Net Zero & the Heat & Building Strategy
  • Part L Building Regulations & Oil Boiler Heat Loss Calculations
  • HVO & biofuels

Instructor led

Please click here to download a copy of the Grant eLearning Course Catalogue.

On-demand courses

The on-demand courses include free introductory modules as well as chargeable, more in-depth product training courses. The on-demand introductory modules are less than thirty minutes in length and the courses can be started, paused and resumed at anytime. These concise courses cover a range of topics from product overviews through to legislation updates.

The chargeable on-demand courses are online modules which are equivalent to the face-to-face courses delivered at one of Grant UK’s Training Centres. These courses feature a high level of detail and contain between 1-2days worth of learning hours. For installers who complete either of the chargeable Aerona³ Air Source Heat Pump Advanced Installer or Installer on-demand courses, they will be eligible to apply for G1 accreditation for Grant heat pumps.

Live instructor-led learning

Instructor-led online courses (ILC) are also available via the eLearning Academy. An ILC is a live online course delivered by one of our in-house trainers and instructor-led courses are available for Grant air source heat pump and hybrid product training.

Each ILC is subject to availability as numbers are limited per course so, when dates are available, candidates can register via the eLearning Academy to enrol onto these instructor-led live courses.


The Grant eLearning Academy is user-friendly and is compatible with multiple devices including desktop computers, laptops, tablets and mobile phones provided a secure internet connection is available. The platform is straightforward to navigate but to help users with any queries they may have, we have a dedicated section for the eLearning Academy within our Professionals FAQs Support page.

Visit our FAQs page for Heating Professionals and select 'eLearning Academy' at the top of page to scroll to the relevant section. A selection of eLearning FAQs are also available to view below.

To speak to a member of the Grant Training Department, please call 01380 736920.


Frequently Asked Questions

What is the enrolment key that is asked for during sign-up?

During the sign-up process, you will be prompted to enter an enrolment key which is a unique code. You will need this to hand when creating your account so please use enrolment key GUKWEB0820 (installers), GMERCH1120 (merchants) or GUKSPEC21 (specifiers & architects). 

Is the eLearning Academy aimed at heating professionals of all abilities and level of experience?

The eLearning Academy is open to heating engineers, installers and other professionals within the heating sector of all abilities. The courses vary in content so candidates can enrol onto and complete the training which best suits their requirements.

How long does it take to complete an instructor-led course?

The instructor-led courses are full one or two day courses (depending on the course level selected) and candidates are required to log on between the hours of 8.30am through to 5pm (approximately) on the day(s) of their course.

What are the software requirements to participate in the courses offered on the Grant elearning Academy?

In order to participate in the online courses, candidates will need access to a computer or tablet with an internet connection. High speed broadband or sufficient 4G/5G mobile broadband is highly recommended for an optimal learning experience. For instructor-led courses (ILC), candidates will also need a working webcam, working speakers or headphones, and a working microphone.

Prior to an ILC, the Zoom app will need to be installed on your computer or mobile device – you can download Zoom and join a test meeting by following the link here: For users with a PC, Windows 10 is the compatible operating system for Zoom, and Firefox, Chrome and Microsoft Edge are compatible web browsers. For users with a Mac, OS X is the compatible operating system for Zoom, and Firefox, Chrome and Safari are compatible web browsers.

What topics are covered by the Grant eLearning Academy?

Renewable product training, from air source heat pumps and hybrids through to cylinders and heat emitters, are available on the eLearning Academy, covering topics from system design and product sizing through to heat emitter sizing and much more. Industry topics are also available including Building Regulations and HVO biofuels. Grant UK’s Training Team continuously add to the content on the eLearning Academy so candidates can return to the platform at any time to refresh their learning or expand it further into new areas.

General FAQ Support

Your questions about certifications, the eLearning Academy and the G1 Scheme all answered in one place.

Find out more

Customer Support Centre for Heating Professionals

A dedicated online customer support hub for installers, engineers & heating professionals who maintain and service Grant heating products and need post-installation support, including troubleshooting advice, FAQs and videos.

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