For further details about Grant UK's Christmas Hours, including the order deadlines for pre-Christmas deliveries, please click here


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Opening Hours (Phone lines)

Pre-Sales Technical:  Mon-Thurs: 8:00am - 5:00pm  Fri: 8:30am - 5:00pm  Sat-Sun: Closed

Customer Services/Technical Teams:  Mon-Thurs: 7:30am - 6:00pm  Fri: 7:30am - 5:00pm  Sat: 8.30am - 1pm Tech Team only  Sun: Closed

All other Departments and Main Switchboard:  Mon-Fri: 8:30am - 5:00pm  Sat-Sun: Closed

Opening Hours (Office/Training Academy/Warehouse):  Mon-Fri: 8:30am - 5:00pm  Sat-Sun: Closed

Bank Holidays: Closed (all departments)


Christmas Shutdown 2022

All of Grant UK's departments (excluding Technical & Customer Services) will be on Christmas Shutdown from 5pm on Friday 23rd December 2022. Grant UK's phonelines will be open as follows during the festive period:

  • 24th December – 8.30am – 1.30pm (Technical Lines only)
  • 25th – 27th December – Closed
  • 28th-30th December – 8.30am – 1.30pm (Technical Lines only)
  • 31st December-2nd January - Closed

Normal business will resume on Tuesday 3rd January 2023.

Pre-Christmas Deliveries

Please find below the last order dates (from Grant UK, Swindon) for pre-Christmas deliveries:

  • Boilers, heat pumps, etc. for delivery in England & Wales – Wednesday 21st December* - orders must be received by 10:30am for pre Christmas delivery
  • Boilers, heat pumps, etc. for delivery in Scotland (exc. Highlands) - Tuesday 20th December* – orders must be received by 10:30am for pre Christmas delivery
  • Boilers, heat pumps, etc. for delivery in Scottish Highlands - Monday 19th December* – orders must be received by 10:30am for pre Christmas delivery
  • Spares – Wednesday 21st December* - Orders must be received before 2pm for pre Christmas delivery

Orders can be collected from Grant UK, Swindon, up to 1pm on Friday 23rd December 2022. After this time, no further orders will be despatched by Grant UK until after the Christmas Shutdown.

Products and Spares ordered after the above dates will not be delivered before Christmas.
*Subject to product availability and branch opening hours on the 23rd December.

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