If excessively hot water is flowing from the hot taps, please follow the fault-finding steps displayed in the flow chart below.
Have more questions? Submit a request
Alternatively you can speak to a member of our team - Subject to Operating Times
To provide a personalised and responsive service, we use cookies. Please click here to access our Cookie Policy to understand what cookies we set and what they do.
Please select and accept your tracking preferences:
Continue on main UK site