Oil Boilers & HVO Biofuels FAQs

What is a condensing oil boiler and why is it more efficient?

A condensing boiler has second (condensing) heat exchanger where the flue gases are cooled to below their dew point by the water returning from the heating system. This has the effect of condensing the water vapour present in the flue gases, and liberating the heat energy that would otherwise be lost to outside through the flue system.

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Can I reduce the carbon emissions from my boiler?

Biofuels, which are a type of renewable energy, produce significantly less carbon dioxide emissions compared to traditional fossil fuels so their use could help reduce the emissions of a biofuel compatible oil boiler. 

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Are Grant boilers biofuel compatible?

All Grant Vortex floor standing oil boilers are biofuel compatible (depending on type of biofuel and % blend, for example: HVO or FAME). Biofuels are a renewable energy source, created from organic matter or waste. It will likely play an important role in reducing carbon dioxide emissions in the future. As biofuels emit less carbon dioxide than conventional fuels they can be blended with existing fuels, or used as 100% sustainable fuels, as an effective way of lowering carbon emissions.

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What is HVO?

HVO stands for Hydrotreated Vegetable Oil and it is a second generation biofuel. HVO can be a ‘drop-in fuel’ which means it is suitable to be a replacement for existing fossil fuels, providing a 100% biofuel option.

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What is NOx?
NOx or Nitrogen Oxides are gases that form when fuel is burned at high temperatures. Emissions of this gas are bad for the ozone layer so the Energy Related Products (ErP) Directive have implemented lower targets, for oil-fired boilers, the NOx emissions target will be a maximum of 120mg/kWh
What is the difference between seasonal efficiency and combustion efficiency?
Seasonal Efficiency is the average annual efficiency achieved in typical domestic situations, and is confirmed by independent testing bodies. These figures are verified on www.ncm-pcdb.org.uk. A simplified explanation of Seasonal Efficiency is that this is the average efficiency of the boiler over a year, taking into account climate, housing conditions, occupancy patterns, and controls. Combustion Efficiency is defined as the amount of heat released during combustion over the heating value of the fuel burned. This is usually shown as the net efficiency on a digital flue gas analyser, and may be higher or lower than the Seasonal Efficiency, depending on the time of year and the heat load.
What is the difference between a Vortex Pro and Vortex Eco boiler?

The award winning Vortex boiler was launched in 2002. In the subsequent years that followed there was a customer demand for a competitively priced ‘A’ rated boiler, so the R&D Team at Grant devised the Eco range to meet this growing demand. The Vortex Pro has a larger heat exchanger area and more case insulation which gives it a slightly higher efficiency than the equivalent Eco model output.

What is an energy efficient boiler?

An energy efficient boiler is an appliance which operates as effectively as possible by reducing the amount of energy lost through insulation and out the exhaust. 

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Which boiler is best for my home?

Choosing the best boiler for your home is important so that it meets all of your requirements. Whether you need an internal or external boiler, one for your utility room or garage, your installer will help you find the best boiler type for your property and with sixty-three models available, a Grant boiler should meet your requirements.

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Can condensing boilers be used on gas oil?
No, condensing oil boilers can only run on kerosene.
I have been told that condensing boilers plume. What does this mean?
As flue gas temperatures are very low on condensing boilers, a plume of water vapour can often be seen at the terminal (similar to your breath on a cold day). This is the boilers normal operating mode, but if this is likely to cause a nuisance to yourself or a neighbour’s property, we recommend you install a high level, vertical or a plume
What is condensate and is it dangerous?
Condensate occurs when the flue gas temperature of an appliance drops to below the ‘dew point’ and the steam present in the flue gases condenses and becomes a liquid. This liquid is slightly acidic but no more so than tomato juice and can be run directly into the household waste system.
Should we have a frost stat fitted to our boiler?
We recommend that external boilers have a frost stat fitted.  Grant outdoor modules come with a factory fitted frost stat set at 5ºC plus or minus 1ºC.  A permanent live is required with a frost stat. For added frost protection, you should fit a pipe thermostat on a return pipe, set at 30ºC and wired to number 5 & 6 on the control panel.  This will prevent the boiler heating the house unnecessarily.  A bypass must also be fitted when wired as above.
What is a combi boiler?

A combi is a combination boiler that produces both heating and hot water from one compact appliance.

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Are combi boilers energy efficient?

Combi boilers which incorporate the latest burner and heat exchanger technology will be highly efficient. When comparing combi boiler efficiency, there will be two ratings – one for the space heating efficiency and one for the hot water efficiency.

Is an outdoor boiler just as efficient as one installed inside?
Yes. The boilers are exactly the same as those fitted indoors, but are fitted inside a highly insulated weatherproof casing instead.
What size of boiler do I need?

The size of oil boiler that you will need will be determined by the heat loss of your property, the size of your home and your requirements for heating and hot water demand.

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I recently ran out of oil, will this cause an issue to the system?
When your oil level falls below a certain level in your tank, there is a risk of air and contaminants that are in the bottom of the tank getting into your oil line which will affect the operation of your oil boiler. We always recommend that there is adequate filtration on your oil line and that your oil tank is kept topped up with fuel. If you have run out of oil, you must contact a competent oil heating engineer to bleed the system.
Can I connect underfloor heating directly to a Grant Vortex Condensing boiler?
Yes, although we recommend the return temperature remains above 40°C. However, it is more usual to connect underfloor heating via a system of mixing valves or even a separate calorifier so that radiators which are normally heated to a higher temperature can be served as well. In order for the boiler to remain under guarantee, we stipulate it must be serviced every twelve months. Any work undertaken must be carried out by a competent service engineer.
Can I connect a Grant Vortex boiler to an older heating system?
Yes, providing the system is cleansed thoroughly and updated to fully pumped operation (not gravity hot water).
Is there anything I can do to help prevent my condensate trap from freezing on my boiler?

It is advisable to let your condensate run into a soil stack or the larger the diameter of pipe the better as this will help to prevent freezing water.  If your condensate trap is not run off into a soil stack pipe and its running into a smaller waste pipe then remove the bung on the condensate trap.

Can I have a new boiler installed that is connected to my existing oil tank?
It is possible, but your installed should carry out a risk assessment on your oil tank to ensure that it complies with current Fire Protection and Environmental regulations.
Does an oil boiler need to be installed and commissioned by a qualified person?
To meet Building Regulations an oil boiler should be installed and commissioned by a Registered oil technician (e.g. OFTEC) or be installed by a competent person under a Building Control Notice
Where can I find the serial number of my Grant Vortex boiler?

The serial number is a 15 digit long number sequence, located on a data plate on the inside panel of your boiler (Example 205122367811171).

I heard that you should oversize your radiators and run a condensing boiler at a lower temperature, is this correct?
Condensing boilers work at their most efficient when they condense, and this requires the return water temperature to the boiler to be around 50°C or less. However, we do not recommend changing radiators for larger versions to achieve this as it is uneconomical, and for most of the year the radiators will be oversized anyway. The Grant Vortex will operate efficiently on any system and even when not condensing, the larger heat exchange area will mean you will still be saving money against a standard boiler.
How energy efficient is my boiler?

You can see how energy efficient a boiler is by reviewing the technical data provided by manufacturers. For Grant boilers, you can find the boiler efficiency rating of individual models via our website – please read more about oil-fired boilers here.

Can a new boiler be connected to the conventional flue that my current boiler uses?
No. Your existing flue system should be replaced when a new boiler is fitted.
What is a flue system?

Grant oil condensing boilers need to be connected to a flue to remove the combustion gasses. Even if you are replacing your Grant boiler with a new version, you will require a new flue system too. It is not possible to connect to the old existing flue or liner, due to build-up of debris, which could fall back into your new boiler and affect its performance. Grant has a range of unique EZ-Fit Flues which are available as low level, high level or vertical kits, for internal and external applications, and even as unique flexi liner packs, designed to enable condensing boilers to utilise an existing chimney. It is also possible to convert existing low-level flues to high level after installation. Apart from the benefits of so many options the Grant EZ-Fit flue systems ensure ‘pluming’ is kept well out of the way of any windows, air vent or doors and out of sight. The flue terminal (end part of flue situated externally) should be positioned so as to avoid combustion gasses accumulating in stagnant pockets around, or entering inside the property. Care should also be taken that the plume from a condensing flue does not cause a nuisance. Please talk to your installing engineer for more information about the Grant EZ-Fit Flue systems.

If I upgrade to a new Grant boiler, will I need to change my flue system?

In almost all applications you will not be able to use the existing flue. With condensing boilers there is a lower flue gas temp which leads to condensation/ moisture in the chimney/flue. The condensing boiler will need a Grant approved flue which is stainless steel and properly sealed at the joints to prevent leakage. All Grant external modules come with a factory fitted flue system.

How often should a Grant oil boiler be serviced?
Grant oil boilers operating on kerosene, the most common heating oil in the UK, should be serviced annually. However, those operating on biofuel should be serviced twice a year.
Why should you regularly service boilers?

A boiler service is recommended to help the appliance operate correctly. Grant recommend that your oil boiler is serviced every twelve months (even when the guarantee has expired) to prolong the lifespan and ensure it is operating safely and efficiently. 

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How is HVO produced?

HVO feedstocks are generally used oils that contain rapeseed oil, sunflower oil, soybean oil and non-food oils such as jatropha oil and algae oil as well as waste animal fats. Waste and residue oils are now a substantial contributor to the feedstock which makes this biofuel even more sustainable.

HVO is produced in the process of hydrogenation, which is treatment with hydrogen. The HVO process uses hydrogen and not methanol as the catalyst. As a result, it is not glycerine but propane that is the by-product of hydrogenation. Another important point to note is the fact that hydrogenation removes all oxygen from the vegetable oils while esterification does not. It gives an advantage to the HVO production as it helps to avoid oxidation.

When will HVO oil become more readily available?

The widespread supply and availability of HVO is subject to the completion of the ongoing field trials as well as Government approving the use of HVO as a heating fuel. 

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HVO Biofuel Heating

Biofuels are a low-carbon fuel that could help hundreds of thousands of homes transition to more sustainable heating and Grant UK believes that HVO has a part to play in helping decarbonise home heating.

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