The VortexAir Hybrid should be serviced once every twelve months and the details entered in the Service Log in the user handbook supplied with your hybrid’s Aerona³ air source heat pump.
Your Grant VortexAir Hybrid should be serviced annually and this can either be carried out by the heating engineer who installed your hybrid heating or by another competent heat pump service engineer. You can use Grant UK’s online engineer search to find local hybrid service engineers in your area. Alternatively, you can use Grant UK’s ServicePlan.
No, your VortexAir Hybrid has an in-built control system that monitors the ambient air temperature and it will automatically select and switch to the most effective heating mode whether that be using the heat
pump, the oil boiler, or a combination of both.
No, the VortexAir Hybrid can only operate to provide either space heating or domestic hot water at any given time. To maintain hot water priority over space heating, it is recommended that a hot water priority relay is installed.
These instructions are to be used in conjunction with the Aerona³ Manual.
Alternatively you can speak to a member of our team - Subject to Operating Times