FAQs

Biomass Boiler After-Sales FAQs

Do Grant UK supply biomass boilers to the UK mainland market?

Grant UK no longer supply new biomass boilers and ancillary products to the mainland UK market (including England, Scotland, Wales, Isle of Man and Channel Islands).

Are Biomass Spares still available from Grant UK?

Grant UK supply the full complement of spares to support Grant biomass installations in the field – please visit www.grantuk.com/spares for further details.

Is Technical Support available for Grant biomass installations in the field?

Technical support for all Grant biomass installations that are under warranty is available, subject to the Terms and Conditions of the product's guarantee and subject to the product being correctly registered with Grant UK. Please call 01380 736920 to speak to a member of Grant UK’s Technical Team with the biomass boiler’s serial number and installation address details to hand.

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