Grant UK has appointed a Technical Design Manager as part of its ongoing programme to develop and expand the renewable product customer support available through the Company. This new role has been filled by Stuart McWhinnie who will now head the Design and Specification Team at Grant UK.
The range of customer support services provided by Grant UK has increased in line with their growing product portfolio. Since 2018, Grant UK has developed its range of package heating solutions, specifically centered around air source heat pumps and supporting technologies such as cylinders and complementary heat emitters. To complement this expanding range of innovative technologies, Grant UK has also increased the number of pre-sales technical support services it offers to engineers which has resulted in the growth of their in-house Design and Specification Team over the past eighteen months.
This Department, which consists of Technical Advisors, heat pump specialists, underfloor heating specialists and an administration team, are on hand to complete room by room heat loss calculations, specify and quote complete heating systems, and issue full line drawings for Grant Uflex and Uflex MINI underfloor heating systems. To aid the growth and development of this team, Grant UK has appointed Stuart McWhinnie as their Technical Design Manager, a new role within the Company.
Having previously worked for Grant UK, Stuart’s understanding of the business and its ethos is well established. Stuart started his career in the heating industry as a sole trade plumbing and heating engineer and later became a third party engineer for Grant UK in 2004. Three years later, Stuart formerly joined the Company as one of their in-house Field Service Engineers working on all of Grant’s products to provide customer service support to end-users in South West England and Wales. Between 2007 and 2015, Stuart’s roles at Grant UK varied from working in the field as well as being office based, providing technical support and later becoming Customer Services Manager.
In 2015, Stuart left Grant UK to join another heating manufacturer where he held the positions of Technical Manager and later Engineering Manager, roles which involved Stuart in a variety of engineering projects. Five years later, Stuart has returned to Grant UK and is looking forward to further developing the Design and Specification Team over the coming months and years.
“Since re-joining Grant UK earlier this year, I have been impressed by the way the Company has continued to embrace and develop their renewable product offering and sustainable approach to home heating,” comments Stuart. “When I was previously working for Grant UK, they were starting to launch their renewable technologies into the market with the first generation of air source heat pumps as well as solar thermal. Today, Grant UK’s renewable product range is the largest it has ever been, delivering choice for engineers and their homeowners to provide viable, greener solutions to the heating needs of a growing number of properties.
“I am looking forward to working with the Grant Team again”, continues Stuart. “In particular, I am looking forward to working closely with the Design and Specification Team to build upon their customer-centric approach to delivering pre-sales support. I want to ensure that our customers, who are entering into new fields of technology in the renewables sector, feel confident in their product knowledge as well as knowing that they have the support of Grant UK behind them.”