Product Registration

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  • This is the product registration form for companies to complete who receive Contract Support only.

    Online registration is fast and easy. All you need to do is complete one simple form.

    To continue, please enter your Contract Support Unique Identifier below.



  • Homeowner Details



  • Please note: your email address will not be shared with any third parties and is only used for the purpose of providing you with confirmation of registration.



  • Installation Details



  • Grant wood pellet boilers must only be fitted and commissioned by a heating installer who has been fully trained and approved by Grant under the G-One Scheme. Failure to comply with this may result in the product warranty becoming invalid. For details of the Grant 2-day, please visit the Training Academy section of our website.





  • Commissioning Engineer

  •  Engineer details are the same as installer





    To register your Heat Pump, please complete the form below.

  • It is imperative that you select the correct Heat Pump from the list. The model number is located on the data plate which is on the rear of Heat Pump. If you are unsure of which Heat Pump you have, please contact your installer.

  • 0 of 17 max characters. The serial number can also be found on the data plate located on the rear of the Heat Pump. The serial number will always be 17 digits long. For example: 8203000909122204. Aerona³ serial numbers must be in the form 405675-8815-XXXXXX.

  • To register your Boiler, please complete the form below.

  • It is imperative that you select the correct boiler model from the list. Depending on the boiler, the boiler model can either be found on the control panel or on the data plate which is located internally on the left hand side of the boiler casing. If you are unsure of your boiler model, please contact your installer.



  • Please ensure the serial number is entered exactly as it appears on the boilers data plate. For example: 17915270312163 or D18-21-11-11-70-O84-V277-C06-P02. The serial number can be found on the data plate which is located internally on the left hand side of the boiler casing.
  • To register your Cylinder or Thermal Store, please complete the form below.

  • It is imperative that you select the correct Cylinder model from the list. The Cylinder model can be found on the white data plate which is located on the Cylinder. If you are unsure of your Cylinder model, please contact your installer.

  • The serial number can be found on the white date label located on the Cylinder.



  • To register your Solar Thermal System, please complete the form below.





  • To register your Wood Pellet boiler, please complete the form below.

  • It is imperative that you select the correct boiler model from the list. If you are unsure of your boiler model, please contact your installer.



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    Please feel free to review the details of the details by using the Previous button below to navigate the pages of the product registration form.

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