Your trust and privacy is important to us. Below we outline how we use cookies and data you input via forms on our site.

Privacy & Cookie Policy

Privacy

Grant Engineering (UK) Ltd are committed to ensuring that any personal information that you provide will be held securely and they will not disclose the information held with any other party. However, to maintain the service levels on your product, Grant Engineering (UK) Ltd may be required to provide your contact details to engineers potentially attending your product.

Grant Engineering (UK) Ltd are aware that third party telemarketing companies are randomly phoning customers, claiming to be acting on behalf of Grant Engineering (UK) Ltd. These telemarketing companies make requests for further personal information or they try to initiate a sale of a service contract or extended warranty. These companies are not authorised by Grant Engineering (UK) Ltd so it is recommended that customers treat these telephone calls with caution.

Cookies

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

Our cookies help us:

  • Make our website work as you’d expect
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

The list below describe the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

First Party Cookies

These are cookies that are set by this website directly.

Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.com/intl/en_uk/analytics/privacyoverview.html

Third Party Cookies

These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site allow visitors to share content onto social networks. Cookies are currently set by Twitter, Facebook, and YouTube. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.

Cookies are also used when using the Energy Saving Trust Renewable Heat Incentive Calculator, and also when using the Carbon Footprint Calculator. Cookies are used to remember your answers to give you an accurate result.

Site Improvement Cookies

We regularly test new designs or site features on our site. We do this by showing slightly different versions of our website to different people and anonymously monitoring how our site visitors respond to these different versions. Ultimately this helps us to offer you a better website.

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

With thanks to Attacat for use of their free cookie audit tool. For more information, go to attacat.co.uk.

Grant UK appoints Renewables Manager

After joining Grant UK in the summer of 2017, Kevin Ellis has now been appointed as Renewables Manager for the Company and will be providing support in the renewables sector to customers throughout England, Scotland and Wales. Alongside its award winning Vortex and VortexBlue oil fired boiler ranges, Grant UKRead More

Grant UK expands its training offering in Hawes, North Yorkshire

Grant UK’s principal off-site training academy has been redeveloped to increase the range of courses that it can offer in North Yorkshire. The GTEC centre in Hawes with its purpose built facilities has become an established off-site training venue for Grant UK. For over five years, Grant UK’s Training AcademyRead More

25 days of Grantmas!

Grant UK will be joining in with the Christmas festivities this December with its ‘25 days of Grantmas’ Twitter campaign. During the countdown to Christmas, the @mygrantuk Twitter page will be home to Grant UK’s own advent calendar so follow us and join in! The 1st December not only marksRead More

Domestic RHI Tariff Uplifts

On 20th September 2017, the tariff rates for the Domestic Renewable Heat Incentive (RHI) are increasing for biomass boilers, air source heat pumps and ground source heat pumps. In August, the Government confirmed that the tariff rates for the Domestic RHI Scheme would be uplifted for some technologies, benefitting homeownersRead More

Changes to Domestic RHI Scheme in Spring/Summer 2017

NOTE: The election held in June 2017 meant that the proposed RHI reform regulations (detailed below) could not be laid before Parliament and come into force until after the election.  In December 2016, the Department for Business, Energy and Industrial Strategy released details regarding proposed changes to the Domestic RHIRead More