Grant invests in larger external Service Support Team

This Autumn Grant UK is expanding its external Service Support Team to help improve response times and customer satisfaction.

As the Company moves further into new technologies, it is imperative to match the sales growth with adequately trained service personnel.  Positioned around the UK (excluding Northern Ireland) the Team is fully trained on all new and existing Grant product ranges including oil and wood pellet boilers, solar thermal, air source heat pumps and cylinders; and will carry first line spares to assist installers and third party service engineers in the field.

Neil Sawers, Technical Manager for Grant UK comments:   “Our customers expect a highly efficient service, not just highly efficient products.  If we cannot meet the level of service expected then we have failed.  Rather than wait for this to happen, we have pre-empted our installer and engineer needs for tomorrow, by creating this support network today”.

63 oil boilers. 63 Which? Best Buys

Consumer group Which? has published the results of their 2017 boiler review, awarding a Best Buy accolade to all Grant oil fired condensing boilers – that is 63 Which? Best Buys!  Furthermore, Grant is the only manufacturer to receive an Oil Boiler Best Buy this year. Grant’s extensive oil-fired condensingRead More

Grant UK continues to raise money for Julia’s House

The staff at Grant UK have been generous once again, raising over £350 for local children’s charity, Julia’s House, with a raffle held in September. At the beginning of the year, Grant UK selected Julia’s House as their chosen charity so 2017’s Company calendar has been filled with lots ofRead More

Grant UK introduces Kevin Ellis to the Sales Team

Grant UK is pleased to announce the appointment of Kevin Ellis who joins the Company as Divisional Sales Manager, covering the South, the Midlands and Wales. This summer has seen Grant UK welcome a new member to their Sales Team, further increasing the level of coverage that the Sales ManagersRead More

Domestic RHI Tariff Uplifts

On 20th September 2017, the tariff rates for the Domestic Renewable Heat Incentive (RHI) are increasing for biomass boilers, air source heat pumps and ground source heat pumps. In August, the Government confirmed that the tariff rates for the Domestic RHI Scheme would be uplifted for some technologies, benefitting homeownersRead More

Changes to Domestic RHI Scheme in Spring/Summer 2017

NOTE: The election held in June 2017 meant that the proposed RHI reform regulations (detailed below) could not be laid before Parliament and come into force until after the election.  In December 2016, the Department for Business, Energy and Industrial Strategy released details regarding proposed changes to the Domestic RHIRead More