Grant invests in larger external Service Support Team

This Autumn Grant UK is expanding its external Service Support Team to help improve response times and customer satisfaction.

As the Company moves further into new technologies, it is imperative to match the sales growth with adequately trained service personnel.  Positioned around the UK (excluding Northern Ireland) the Team is fully trained on all new and existing Grant product ranges including oil and wood pellet boilers, solar thermal, air source heat pumps and cylinders; and will carry first line spares to assist installers and third party service engineers in the field.

Neil Sawers, Technical Manager for Grant UK comments:   “Our customers expect a highly efficient service, not just highly efficient products.  If we cannot meet the level of service expected then we have failed.  Rather than wait for this to happen, we have pre-empted our installer and engineer needs for tomorrow, by creating this support network today”.

Grant releases timeline video of Company’s history

To mark nearly four decades of being involved in the heating industry, Grant Engineering have released a video timeline which follows the Company’s history and product innovations over the past forty years. This video, which was unveiled at the ISH exhibition in Frankfurt at the beginning of March, showcases theRead More

Grant UK welcomes new Sales Manager to the team

Grant UK is pleased to introduce their new Area Sales Manager in the South East, Alan Brooke, who has recently joined the Company. Alan will be the main contact at Grant UK for installers, merchants and homeowners in Hampshire, Surrey, West Sussex, East Sussex, South London, Kent and the IsleRead More

Grant makes successful debut at ISH

Earlier this month, Grant Engineering went to Frankfurt where they had a stand at ISH, one of the world’s largest trade exhibitions for water and energy technologies. Taking place on 14th – 18th March, ISH 2017 welcomed 2,482 exhibitors who shared their new product innovations in the water and energyRead More

Changes to Domestic RHI Scheme in Spring 2017

In December last year, the Department for Business, Energy and Industrial Strategy released details regarding proposed changes to the Domestic RHI Scheme which, subject to Parliamentary approval, will come into effect in Spring 2017. Earlier in 2016, a consultation was led by the Government to discuss necessary changes to theRead More

Changes to the RHI Scheme: Spring 2016

At the beginning of March 2016, the Department of Energy and Climate Change announced a number of changes to the Renewable Heat Incentive which are planned to come into force on 24th March 2016. Six key amendments are due to be introduced but further changes could also be announced. AsRead More