Grant invests in larger external Service Support Team

This Autumn Grant UK is expanding its external Service Support Team to help improve response times and customer satisfaction.

As the Company moves further into new technologies, it is imperative to match the sales growth with adequately trained service personnel.  Positioned around the UK (excluding Northern Ireland) the Team is fully trained on all new and existing Grant product ranges including oil and wood pellet boilers, solar thermal, air source heat pumps and cylinders; and will carry first line spares to assist installers and third party service engineers in the field.

Neil Sawers, Technical Manager for Grant UK comments:   “Our customers expect a highly efficient service, not just highly efficient products.  If we cannot meet the level of service expected then we have failed.  Rather than wait for this to happen, we have pre-empted our installer and engineer needs for tomorrow, by creating this support network today”.

Grant UK adds new models to its Vortex Boiler House range

In September this year, Grant UK will introduce new boiler house models into the Vortex oil boiler range, increasing the number of heating outputs on offer. With their distinctive new colour, these boilers are set to be attention grabbing in more than one way. Boiler house models are ideal forRead More

Unlock all the benefits of a Grant renewable heating system with G-CERT

Earlier this year, Grant UK launched a new scheme called G-CERT, which aims to support engineers who wish to offer their end-users MCS compliant installations without having to undertake MCS accreditation themselves. Through G-CERT, Grant UK can certify renewable installations for MCS accreditation on behalf of the installer, allowing theRead More

Grant releases timeline video of Company’s history

To mark nearly four decades of being involved in the heating industry, Grant Engineering have released a video timeline which follows the Company’s history and product innovations over the past forty years. This video, which was unveiled at the ISH exhibition in Frankfurt at the beginning of March, showcases theRead More

Changes to Domestic RHI Scheme in Spring/Summer 2017

UPDATE 3rd July 2017: The election held in June 2017 meant that the proposed RHI reform regulations (detailed below) could not be laid before Parliament and come into force until after the election. Now that the election has happened, any changes to the Domestic RHI scheme will be subject to decisionsRead More

Changes to the RHI Scheme: Spring 2016

At the beginning of March 2016, the Department of Energy and Climate Change announced a number of changes to the Renewable Heat Incentive which are planned to come into force on 24th March 2016. Six key amendments are due to be introduced but further changes could also be announced. AsRead More